Platform terms

Updated 24 October 2026

Accounts and safe use

Provide accurate account and listing information, keep credentials private and use only records you are authorized to access. Do not impersonate others, post spam, unlawful content or private information about other people. Submit genuine service requests and obtain permission for uploaded photographs and documents.

Marketplace and business support

Freelancers and listers are independent participants. Confirm identity, skills, ownership, availability, scope, price and payment arrangements before proceeding. Qualification badges describe reviewed information, not a guarantee of service. FIXMAN business services are separately scoped and agreed with the organization.

Bookings, work and payment records

A booking requires agreement on the displayed terms. Freelancer completion is subject to customer acknowledgement and the review workflow. An invoice or approved work value is not proof of collected funds or a promise of payout. Cancel, reschedule or dispute arrangements with the other participant and contact support where needed.

Content and complaints

Listings, comments and reviews may be reviewed, restricted or removed for abuse or inaccurate information. Report the relevant record through support without sharing unrelated private data. Retain reference numbers and agreed terms for any complaint.

Safety and privacy

SOS is a community directory, not emergency dispatch. Contact official emergency services in immediate danger. Regulated work requires suitable qualifications and permissions. See the privacy notice for data handling and account requests.

Contact

For questions or complaints, use FIXMAN contact. Commercial contracts and mandatory legal rights take precedence where applicable.